Privacy Policy
Our Privacy Policy
Your security is one of our priorities. The company, EYMaths, has developed policies that give importance to your side as well as understanding on how we collect, use, and preserve your personal information. The following outlines our privacy policy.
INTRODUCTION
This privacy notice provides you with details of how we collect and process your personal data through your use of our site:
https://www.eymaths.co.uk/
By providing us with your data, you warrant to us that you are over 13 years of age.
We, Karen Wilding Education Ltd T/A EYMaths, are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Our full details are:
Full name of legal entity: Karen Wilding Education Ltd T/A EYMaths
Email address: [email protected]
Postal address: Brackenway, Knighton, Powys, UK LD7 1TW
We give importance to the accuracy of information. If there are changes or needs to be corrected with your personal information, feel free to email us at [email protected] .
What Do We Do With The Data Collected
Personal data is a series of information to be used to identify an individual. Randomised or anonymised data does not count.
We may use the data in the following categories:
- Communication Data may include any communications being sent through email, social media messaging or text that was given directly to our website or social media accounts. We keep these data for communications purposes, record keeping, pursuance or defence of legal claims.
- Customer Date which may include data related to the purchases of the goods and/or services from the website or directly to the company. These data include your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and card details. We use these data in the processing of orders and to keep records of the transactions being made.
- User Data which may include the data on how you browse through the website and use the online services available on the site. These may include the blogs being opened or the most viewed article on the site. We use these data to ensure we provide the best information and related topics that our audience is interested in.
- Technical Data may include that data about the use of the website and service available such as your IP Address, Account Logins, Details of the Browser, Length of Visit, Pages Viewed and Navigation Pattern, Timezone, and other Digital Devices used to access the website. The data will be used in our analytics to track down advertisements, growth, and the stability that the website has made. These will help us understand the needs of our audience and the effectiveness of the advertisements being made.
- Marketing Data which may include that data about your preferences in marketing, third parties and communication. We use this data for promotions such as our free challenges, new contents, and new courses. We aim to deliver this timely news to everyone through emails and it would help in the marketing strategy that our company carries out from time to time.
The company may use the following data: Customer Data, User Data, Technical Data, and Marketing Data to be able to level up our game and provide relevant content that our audience is in need of. This also helps the measurement of the effectiveness of our advertising to reach people who are in need of our service.
Sensitive Data:
We avoid collecting Sensitive Data that may cause harm. Sensitive data would likely to be referred as the data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, health, and biometric data. We respect your privacy and don’t collect data in regards to criminal convictions and offences.
If a certain circumstance where we are required to collect personal data by law, or under the terms of the contract between us and was not provided with the data, we may not be able to perform in line with the contract such as sending the goods or service ordered from our company. If the asked data is not provided, we may have to cancel the goods or service that was ordered. The other will be notified with the cancellation.
We will assure that the use of personal data will be used for a compatible purpose if necessary. For more information on this please email us at [email protected] In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.We may process your personal data without your knowledge or consent where this is required or permitted by law. Our decisions are based on the company’s owner and not through automated replies.
HOW PERSONAL DATA IS COLLECTED
We collect data with your consent and knowledge. These would be done in various forms such as filling up forms on site or through our Facebook Groups or by sending emails). We also do automations in collecting through our websites by using cookies and similar technologies.
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
MARKETING COMMUNICATIONS
The lawful ground of using your personal data to send you notification and marketing communications is either through your consent or through legitimate interests.
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Before sharing your personal data with any third party service provider for marketing purposes, we will always ask for consent to the other party. Take note that we don’t share our personal email list to other service providers.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links at the bottom of any marketing message sent to you OR by emailing us at [email protected] at any time. If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
PERSONAL DATA DISCLOSURES
We may share your personal data to the following:
- Professional advisers including lawyers, bankers, auditors and insurers
- Service providers who provide IT and system administration services
We always require the third parties to respect the security of your data and treat it in accordance with the law. We only allow third parties to use the data for specific use and in line with the company’s instructions.
INTERNATIONAL TRANSFERS
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria. Many of our third party service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
- We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
- Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
- If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
DATA SECURITY
Security measures have been placed on your data to avoid it from being lost, used, altered, disclosed, or accessed without authority. We also allow access of these data only to those employees who work under us and our partners in the business. They used the data for the company’s growth and kept it confidential.
Security procedures are in place to deal with any suspected personal data breach and will be notified if we are legally required.
DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
YOUR LEGAL RIGHTS
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at [email protected]
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see https://www.eymaths/cookie-policy/
